De-escalation Strategies During a Tough Conversation

Joshua StamperBlog, Connect Better, Engage Better, Lead Better, Manage Better, Reflect Better

TL;DR: There are a number of de-escalation strategies one can use to diffuse any tough conversation: (1) Move to a private area. (2) Be empathetic and non-judgmental. (3) Keep your tone and body language neutral. (4) Provide choices. The Teach Better Academy course, Addressing Tough Topics in Schools, shares communication strategies for challenging topics in your school community. As an … Read More